Last Updated: 13 January 2026

At Monkey Markets, we want you to be completely satisfied with your purchase. This Refund & Return Policy outlines the conditions under which items may be returned or refunded. By placing an order on MonkeyMarkets.us, you agree to the terms described below.

Eligibility for Returns

Items may be eligible for return if they are unused, unworn, and in their original condition with all original packaging and tags intact. Returns must be initiated within a reasonable timeframe after delivery. Items that show signs of use, damage, or alteration may not be accepted.

Non-Returnable Items

Certain items may not be eligible for return due to hygiene, safety, or clearance restrictions. These may include, but are not limited to, final sale items or products marked as non-returnable at the time of purchase. Please review product descriptions carefully before completing your order.

Return Process

To initiate a return, customers must contact Monkey Markets customer support with their order details and reason for return. Once approved, return instructions will be provided. Items sent back without prior authorization may not be accepted or processed.

Refunds

Once a returned item is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be issued to the original payment method within a reasonable processing timeframe. Shipping charges are non-refundable unless the return is due to an error on our part.

Exchanges

If you wish to exchange an item for a different size or product, please contact customer support. Exchanges are subject to product availability and approval. Additional shipping costs may apply.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us immediately upon receipt. We may request photos or additional details to help resolve the issue quickly. Monkey Markets will work to provide a replacement or refund when applicable.

Return Shipping

Return shipping is handled through Amazon in accordance with their fulfillment and return procedures. Customers are required to follow the return instructions provided at the time of approval. Monkey Markets is not responsible for delays, lost items, or issues that occur during the return process once the shipment is managed by Amazon.

Policy Changes

Monkey Markets reserves the right to update or modify this Refund & Return Policy at any time without prior notice. Changes will take effect immediately upon being posted on the website.